I told them to abort project. Initially, they offered to refund,
but when I insisted they compensate me a little, they retracted
their offer entirely.
The contract clause stated mid February. In Mid Jan, there was
mutual agreement to extend it till Mid March. However, it dragged
on till this day. I am quite concerned since I did not reserve my
rights. I did give them an ultimatum about a month ago.
Yes, they claimed they have completed the website, but they did not
host it on my server wihch they were suppposed to. Thus, they
hosted it on their own server. Even though so, the site is not
according to my specs in the guideline tagged to the contract. The
missing or incomplete features, they claim them to be not
functional due to missing data and/or requires fine-tuning. They
even said that fine-tuning for project of such a scale requires
months on end.
They have already spent 6 months on my website and still could not
produce to satisfaction. Their excuses given made me lose
confidence and trust in them. A couple months ago, programmer was
supposed to upload the files the night after I met up with them,
but failed to. Director said he went to Malaysia to attend funeral
for 1 week, afterwhich vehicle broke down for another week. Excuses
for delay continued, such as connection problem and coding
bugs.
I certainly want them to complete the task, but they kept giving me
empty promises and did not assure me that they are doing their job.
I am not going to wait till December for them to finally finish it
up. Who know they are going to make up more reasons for
undercutting me, justifying it as not indicated in the contract.
Certainly, it is not possible for the provided guideline to reflect
100% of the requirements.
Yeah, I am working on justifying my losses now...
Are you a practising lawyer? PM me if you can give further advice?
Thanks a lot!
