My computer couldn't detect my hard disk

last SG · 2007-06-20T14:28:55+00:00

In the end, it's still the cables.

t4zm4nian SG

is a portable hard disk. and i got problem with it
i tried on alot pc. all could detect.
i wonder isit spoiled
but whenever i connect it to the pc, there's light on my
hard disk.
can anybody help me with it?
because there is some important folder's in it!
help plz

AndrewPKYap SG

all those PC that could detect... can you see the folders and files and copy them to a CD or DVD?

duckling SG

USB? How many usb port your PC have? You tried it on other ports or just the same port? E.g. if your mouse also usb, switch the HDD and mouse ports. Maybe your mouse will stop working. Then you know the answer already. Laughing

Or your PC no enough power? Did it work before this?

t4zm4nian SG

i am sure not the usb problem.
it was working and suddenly like this de
i tried on my house 3 pc. all could detect.

t4zm4nian SG

what do u mean? see those folder and files from whr?

ndmmxiaomayi SG

How many USB connectors does the hard disk have?

Like for mine, it has 2. One is to provide power, another one is for the hard disk. If you only plug in one, the light will light up, showing that it's working. But without enough power, you can't do anything. All two USB connectors must be connected for it to work.

t4zm4nian SG

now my computer can detect the hard disk.
it got the sound and it's is shown.
but in My Computer, there isn't the drive there for me to open up my hard disk.

ndmmxiaomayi SG

Press F5 to refresh.

Or if you know the drive name, like E drive or F drive, just go to Start > Run and type in directly.

The command is X:\. Replace X with the correct letter.

t4zm4nian SG

i tried E:/ F:/ G:/ to K:/ .. all couldn't find ..

i refresh already. also cannot.

ndmmxiaomayi SG

How about for other PCs?

t4zm4nian SG

tried.. all can't..
even i go right click My Computer, manage - disk management. also couldn't find..

ndmmxiaomayi SG

Can you see a Safely Remove Hardware near the clock? It has a green arrow.

t4zm4nian SG

ya. it shown that my harddisk is there.. but i could find the drive for me to open my harddisk..

ndmmxiaomayi SG

Safely remove it, restart the PC.

Wait for a while, and start the PC again. And try plugging it in.

duckling SG

Are you saying that now, all the PC cannot read it? Is it one of those removable drive enclosures? Check you HDD is slotted in properly. Worse come to worse, take out the drive and connect directly to PC.

t4zm4nian SG

i tried ur method alot time. but wun works.

t4zm4nian SG

my HDD is inside the Safety Remove Hardware.
but inside My Computer, i nv see any drive for me to open
does this means my pc cannot read it ?

how to directly to pc ?

duckling SG

I know what you mean. Normally if connection problem, either the device spoil (enclosure) or the connection no good (the USB port/cable itself damaged), you can get situation where the PC can detect something is plugged in but does not know what it is.

1) Try use different USB cable.
2) Clean out the ports.
3) If can take out the HDD, you can open your PC and plug in like any other HDD.

I hope is not your HDD spoil.

Darkness_hacker99 SG

\ is not the same as /

duckling SG

actually doesn't matter. windows these days can automatically correct the slash for you. Wink