Problem after login

Wanda SG

Hi, I hope to get some advice here.

After defragmenting my pc one day, a strange thing happens. Everytime after I login, the adobe Acrobat Reader (AR) (v 5?) will open up and prompt me to install the programme. This happens even when the prog had been installed a long time ago.

I tried several things to get rid of it, including:
- uninstalling the AR programme (v 5)
- reinstall the AR prog (v 5)
- install the latest AR prog (v 7 or 8 ) [after uninstalling AR v 5]

Still, the AR (v 5) still prompt me to install each time after login. How can I get rid of this prompting? Confused I'm using WinXP.

ndmmxiaomayi SG

Start > Run and type in msconfig

Select the Startup tab

You should see quite a few programs

There will be 2 Adobe programs listed, one is the reader, one is the installer.

Untick the box for the installer. Click OK and restart PC.

If unsure, just post back these 2 entries or take a screenshot.

Wanda SG

Thanks, I go home and try tonight. Very Happy

Wanda SG

Xiaomayi, which box should I uncheck huh? I've tried unchecking firstly, Adobe Reader speed launch but it didn't work. Then I unchecked Adobe Reader Synchronizer, but it didn't work either. Should I uncheck both? Razz

Wanda SG

Update: I've tried unchecking both - also didn't work. Sad

In the end, I tried unchecking all 4 Adobe items, it still didn't work. Confused

How ah? Any solution?

ndmmxiaomayi SG

Clean up the temporary folder. I see some files there.

Use CCleaner or ATF Cleaner.

Then uncheck all the Adobe Reader boxes and restart PC.

Wanda SG

Dear mayi, your method worked!! Yayy!! I'm so happy to finally get rid of it. Laughing

Thanks so much, appreciate your help! Very Happy

ndmmxiaomayi SG

You are welcome. Mr. Green