Before proceeding on to the CD-ROM Guide link, answer a few
questions first.
1) What is the type of drive? Don't give CD/DVD. I know it's either
a CD OR DVD, but is this a combo drive, a rewritable drive, etc.
Full details. Like DVD Rewritable drive. If it's a combo drive,
just write CD/DVD combo.
2) If this drive can write CDs or DVDs, could you please tell us
the software that you have installed for burning CDs or DVDs.
Answer these 2 questions and we proceed from there. 
