2 weeks

Eric Cartman SG

HP states that if payment isn't received by 2 weeks from the day of order then all payment is void. They consider 14th dec as my day of order. I haven't paid up yet because I thought I wasn't supposed to pay up until I see the goods. I choose to pay by direct payment which means either Singpost or SAM machine (Nets) because we have no cheques in our house.

So the question is: am I able to make it to their time limit? The deadline is 28th dec if I'm not wrong.

the Bear SG

wth has this to do with IT or Tech?

Eric Cartman SG

It's the nearest thing I can find.

Xcert SG

since U say deadline is 28/12 and today is 25/12...just go to a SAM machine and make the payment lar... Rolling Eyes

U scared singpost or HP run away with ur money issit? Laughing Mr. Green

ndmmxiaomayi SG

I don’t know how to interpret this. Unless you are able to show us HP TAC (Terms and conditions), my suggestion is that you pay before 28 December 2006 else they decide not to deliver the goods.

Eric Cartman SG

Starhub Maxonline Terms & Conditions
1. Prices are inclusive of 5% GST.
2. No cancellations or changes are allowed once an order is confirmed. A 15% cancellation fee (based on retail value of HP product) will be imposed once an order is confirmed.
3. HP products and services are payable to Hewlett-Packard Singapore (Sales) Pte Ltd via Credit Cards, Singapore Post & SAM. Payment clearance for Singapore Post & SAM will require 3 working days.

4. HP Care Pack coverage starts from date of purchase or date of delivery and is limited to Singapore only. HP Care Pack is only limited to the original components of the unit & does not includes accessories, self-upgrades or non-HP devices. HP Care Pack coverage for desktops is inclusive of LCD/CRT monitors up to 19 inch.
5. Premium will ONLY be ready for collection/delivery on the 14th (Desktop) / 18th (Notebook) working day after HP has acknowledged the receipt of payment (excluding additional processing time for order confirmation & payment clearance for upgrade options & delivery charges).
6. Walk-in customers without HP confirmation & reservation of premium will not be entitled to redemption
7. Deliveries will only be made upon receipt of payment to HP inclusive of subsequent delivery charge, at the time of rescheduling request.
8. Note that working days as stated herein are defined as Mondays to Fridays, excluding Public Holidays.
9. Delivery service is available at $39 per unit Service excluding setup, software & driver installation.
10. If you wish to authorize another person to collect your order on your behalf, please download the form from http://www.hp.com.sg/starhub/order
11. If you have opted to collect your order directly, you may access http://www.hp.com.sg/starhub/order to download the map of the location to pick up your order.
12. For re-scheduling of confirmed delivery notified to HP in less than 24 hours there will be an additional charge of $39 inclusive of 5% GST per trip.
13. MaxOnline subscribers' premium is not exchangeable for cash or other products once HP confirms & reserves.
14. Payment not received by 2nd week of order confirmation will be void. Please re-register with HP to reactivate the premium is required and redemption process will begin from day 1.
15. If premium catered becomes unavailable, HP reserves the rights to replace it with similar products.

Thanks for shopping with HP!

HP recommends
Windows Vista Business.

ndmmxiaomayi SG

Now, that's very obvious from number 14:

14. Payment not received by 2nd week of order confirmation will be void. Please re-register with HP to reactivate the premium is required and redemption process will begin from day 1.

Additionally, they take 3 days to process:

3. HP products and services are payable to Hewlett-Packard Singapore (Sales) Pte Ltd via Credit Cards, Singapore Post & SAM. Payment clearance for Singapore Post & SAM will require 3 working days.

So you are to pay by today or you WILL NOT receive your goods.

Eric Cartman SG

But it's christmas today so it's not counted, and 3 days later is exactly the 14th day so is it safe? I'm scared they run away with my money.

ndmmxiaomayi SG

It means either one of the 2 things:

It will be one day earlier (on 27 December) or one day later (on 29 December)

How HP decides, is unknown to me as I don't work for HP.