Stress
Attack
Get help before your office wears you
out. By Sonia
Boonchanasukit.
Illustrations by Temsiri
Pothipattananont

American companies are spending some
16 billion a year on stress management and 20 percent of them run
some kind of stress management program. In the Old World, the
European Agency for Safety and Health at Work ranks stress as the
second biggest work-related health problem—and says the number of
people suffering from stress is on the rise. “People used to
consult for depression or marital problems but, in Europe, work
stress is now the number one reason people see a psychologist,”
says lecturer and psychologist Dr. Jean-Francois Botermans. His
colleague, Dr. Benjamin Weinstein, says the worrying trend is
catching on in the rest of the world: “A fifth of the people that
come to me for consultations are suffering from work-related
stress.” We’ve reached a tipping point where the greatest source of
dissatisfaction in our lives is no longer family or personal
relationships but work. Increasingly complicated jobs, global
competition, a bad economy: It’s a perfect breeding ground for the
job stress epidemic. It’s been proven that stress reduces your
ability to resist infections and can cause an array of symptoms,
from backaches to nausea. It also comes at a cost for companies:
Absenteeism, reduced productivity and staff turnover. Here’s what
causing it and a few tips to survive.
Change, The Fuel of
Stress
One of the first studies to link stress and illness focused on
life-changing experiences. By asking 5,000 medical patients to rank
events in their lives, psychiatrists Thomas Holmes and Richard Rahe
found proof that change creates stress and stress makes you ill.
The top ranked stress causes? Death of a spouse (100 points),
divorce (73) and marital separation (65).
Dismissal from work only
ranked eighth (43 points) but that was in 1967 and in the West.
Most psychiatrists we spoke to agree that people are more likely to
get stressed out by the fear of unemployment today than by problems
in a personal relationship, like marriage. In other words, Bob
signing his divorce papers in Los Angeles and David getting laid
off from his managerial position in Singapore could roughly
generate the same amount of stress.
If you’re fired, or
think you might get fired, Dr. Botermans encourages you to get
connected with your network: “Get in touch with your friends,
family members, or anyone that could provide you with the support
and encouragement you need. If need be, consult a lawyer to know
the legalities of your situation and also a doctor to ensure that
you are physically well.” Why a doctor? Some studies suggest risks
of illness could be as high as 80 percent for someone suffering
from severe stress.
Getting fired is the
most drastic change that can occur in your career but it’s
definitely not the only cause of stress. “A lot of people come for
consultation sessions when they are stressed out due to major
shifts in jobs, they either have been relocated someplace else or
given more responsibilities,” adds Dr. Botermans. So how can
getting a promotion, meant to be a change for the better, be a
source of stress?
3, 2, 1...
Burnout
“The work environment today is just naturally stressful,” says Dr.
Weinstein. “It’s difficult to deal with a place where you have to
deal with constant pressures and no slack.” And with a poor
economy, things are not going to get any better. Due to downsizing,
the same amount of responsibilities fall on fewer people. “It’s my
observation that when this happens, it usually falls on someone who
does the work really well. It’s not fair but he or she ends up
taking on all the workload and the stress that goes with it,” says
Dr. Botermans.
The ultimate risk is
burnout, a psychological term used to describe patients suffering
from exhaustion and diminished interest at work. You may already
have experienced that sensation, those moments when you stare
blankly at your screen, unable to get anything done.
Kamonwan Khamching, a
kinesiologist who is involved in assessing and rehabiliating human
movement, performance and functions, believes in think pink
therapy: “If you choose to think about how stressful your world is,
then you will just end up stressing yourself out even more. If you
change your attitude, you will automatically see things in a better
light.”
Dr. Weinstein disagrees:
“It’s not just about saying, ‘I’m going to think positive right
now.’ That’s not mindfulness. You’ve got to stop and ask, ‘What’s
happening right now?’ without getting attached to it, engaged in
it. Just have a mindful moment at work, acknowledging what’s going
on when it happens without trying to hide it by just being
positive.”
Today, psychologists
agree, cognitive therapy has real results to bust stress. The New
York Times stated that “in 18 studies, including more than 850
people working in a wide variety of jobs ... this kind of
counseling has significantly reduced complaints, sometimes in as
few as six sessions.”
“Cognitive therapy is an
approach where the therapist tries to modify the way the person
thinks about the problem. It’s relatively recent but it’s based on
very old concepts of Buddhist teachings and Greek philosophy that
allows you to change the way you look at things,” says Dr.
Botermans. “What this kind of therapy does is it makes us realize
that it’s not the things we experience that makes us feel bad, it’s
the way we interpret them.”
You can look at stress
like a glass of water. The glass represents you and the water, the
amount of stress. You have three choices, you can either 1.) Widen
your glass so you have the ability to absorb more stress, 2.) Punch
holes in the glass to release the stress or 3.) Cover it with a lid
to block the stress. We encourage every one to try and use all
three methods because different stressful circumstances can be
tackled differently.
Crazy Bosses, Annoying
Colleagues
Out of all the factors related to stress, interpersonal stress can
be the hardest to deal with. “When the stress deals with external
circumstances, it can be easy to tackle, but when it deals with
people and relationships, it becomes very hard to manage,” says Dr.
Botermans. “I once had a real high performer come in for
consultation. His company was going through a major downsizing and
so he was given an increasing number of responsibilities. He dealt
with it, lived up to the challenge. But then his supervisor changed
and the real problems began.”
Celia Ng (not her real
name), an account manager for an advertising firm has it even
worse. Pleasing one crazy boss is bad enough, not knowing who to
please is as bad as it gets. “I have five people to answer to. It’s
probably one of the most stressful things about this job. It’s
great when all your supervisors agree on the same thing but when
you have different people wanting different things, it’s a recipe
for disaster. I have had occasions where I had to redo assignments
and rework ideas based on one person’s opinion and then again for
another person. It’s really stressful!”
Here’s the bad news: If
your boss is truly an asshole, the experts we spoke to have only
one piece of advice: Quit. Sure, quitting creates a huge amount of
stress but, in the long run, it could be worth it.
As easy as it is to blame
superiors, a lot of work-related stress could also stem from your
fellow colleagues—or even the people below you on the corporate
ladder. “It’s true that for the most part the boss sets the tone
and environment for the office, but maintaining relationships with
your coworkers is just as important,” says Dr. Botermans.
“The work environment is
increasingly collaborative,” says Dr. Weinstein of the modern
workplace, an environment where no one works alone. “Relationships
with co-workers are so important global companies are spending huge
amounts on team-building exercises,” he explains. Maybe it’s time
to gently push your boss for that company retreat or think about
organizing one if you’re the head honcho.
Work-Life
Balance
“With more responsibilities and adjustments, I see patients who end
up spending a lot more time at work and less time with their
families,” says Dr. Botermans of his stressed-out patients. “It’s
important to have social connections and meaningful activities
outside of work,” says Dr. Weinstein. “For a lot of people, I don’t
think it’s a problem, because one of the things about our culture
is the emphasis on interpersonal connections.”
For kinesiologist Kamonwan
Khamching, life out of the office should also include some “me
time”: “Regular physical activity helps with the reduction of
stress. Join a yoga or tai chi class; these physical activities
help in releasing the stress in your energy system. I recommend
that you do yoga about three times a week for about an hour or an
hour and a half each time. Meditation is also another great way to
keep both your mind and body balanced.”
Good Stress
If your stress is the kind that lingers, it will have harmful
lasting effects. But stress that comes and goes is not only healthy
but essential to your work life. Without some stress, you wouldn’t
get anything done, you’d have no motivation to get out of bed or
finish that report. One study even found that super achievers tend
to be “blessed” with high levels of stress. Make sure you enjoy
stress-free moments and don’t stress too much about being
stressed.
Five Quick Fixes to Stress
at Work
1. Breathe
Baby, Breathe
Inhaling and exhaling deeply 10-15 times should get the hemoglobin
reaching the desired organs. And best yet, you can do it at the
comfort of your desk during office hours, too.
2. Power
Nap!
Doze off at your desk for about 10-15 mins. (Hey, not everyone has
a futon under his or her table.) For quicker results, slap on an
eye mask by TheFaceShop (#02-99/100
VivoCity, 1 HarbourFront Walk, 6376-9383) for
relaxation.
3. LOL
Ever heard of laughing therapy? It turns out, they weren’t just
pulling our leg, it actually works. Laughing releases endorphins.
Try http://tinyurl.com/4afx2a.
We promise you, you won’t regret it.
4. Shake dat
Booty
Take a five-minute break every hour and get your body in motion. A
quick walk downstairs, or even just a step away from your cubicle
could do you good. Ask your boss to get Wii Fit (Buy
it at http://www.play-asia.com)
to keep you limber and alert.
5. Get
Drunk!
Yes, drinking on the job is not allowed, but neither are most of
the truly fun things in life. Colorless, zero-cal’ and thanks to it
being mixed with citrus botanicals sort-of-odorless, gin (try
Bombay Sapphire, the bottle is pretty) is the on-the-job lush’s
weapon of choice.
Save the
Environment!
Sometimes, stress can stem from your surroundings more than the job
itself; we give you five ways to improve your working
environment.
DO AWAY WITH THE
CLUTTER
Bring up regular Spring Cleaning Days in your next office meeting.
It’s amazing how much gets trashed, donated and recycled when
everyone gets into cleaning mode.
ERGONOMICS
With technology comes fast and efficient work practices, but it can
also mean a stiff neck and a bad back. Here are a few simple
prevention measures:
•Angle your monitor upwards so that you’re looking at it from a
slightly downward angle, approximately 20 degrees.
•Maintain a 50-70cm viewing distance between you and your computer
screen.
•Place your keyboard so that your wrists are comfortably rested on
your table and your arms are at a 90-degree angle.
•Adjust your seat height so that your feet are firmly planted on
the floor.
CUSTOMIZE YOUR
DESK
When you started working, you were bestowed with a clean, plain and
pathetically boring desk/cubicle. That’s just depressing. Go all
out and adorn it in pink and funny pictures of your pampered pooch
or make it all macho with some brushed steel office accessories,
whatever works for you.
TEMPERATURE
Ideal workplace temperatures often vary depending on the type of
work you do. Studies show that you need to keep your thermostats
anywhere between 21-23 degrees Celsius for optimum output and
productivity.
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