1. Take a notebook
2. Copy over all info that you require over to the notebook
3. Give your handphone to technician
4. ???
5. Win
With such tech-challenged in-duh-viduals such as yourself, the best
method is point you to solutions that require the most basic
understanding.
PS: If you are going to ask what's a notebook and use what to copy
the information, I suggest you throw the handphone out of the
window.