Dear oldbandit,
Thank you for contacting us. We have received your call logged as
priority 2 call with callID MR004.
We note that our colleagues have presented recommendations. In case
further action is needed, we recommend you to take the following
steps to address the problem:
1. Download NTFS4DOS
2. Run 'FloppyWz'
3. Startup computer with floppy, bypassing Windows altogether
4. Take corrective action (delete malicious files)
Should you need further assistance, please don't hesitate to
contact us further. Otherwise please let us know whether we can
close this call. If there is no confirmation after 2x24 hours, we
assume the case is resolved. Thank you.
Best regards,
#$%^&*
Tier 1 Support
WW-GO-ILT2-Asia Pacific
IBN Global Support and Security
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