PC Freezes During Start Up (WinXP W/SP2)

apoc.feuer SG

Hi,

This is what has happen, I have formatted a PC, after the first format, you will get a reboot and prompt for the serial number of the copy of your windows. But instead, the PC freezes at the Microsoft splash screen and comes totally to an halt.

The thing I have tried so far:

1) Formatted the PC thrice

2) Did a hard disk check with manufacturer hard disk utility (Result is fine)

3) Use Windows Memory Diagnostic test (Result is fine)

4) Disable all integrated devices on the mainboard (Onboard soundcard, USB, parellel ports and serial ports)

Has anyone encountered similar problem before? Any help or suggestions will be greatly appreciated...

lpx88 SG

Tried safe mode yet?

may be power supply problem?

NekoRin SG

hmm I don't think PSU will affect the booting up of the windows.

It will be good for you to check your ram. Try on a different ram slot or try booting up with a single piece of ram to see if it will get past the windows loading screen.

ditzy SG

Mine better than yours, it halts at random. Sometimes here, sometimes there, sometimes not using alway will halt. Laughing

MosPyramid SG

If you are using recovery disk, you may not require to enter your serial number again.

1) When there is no hard disk activity doesn't mean your pc halted. Please tell us the time you waited before you deemed is as hanged (you may have to wait up to 15~30 mins, please be patience).
By the way, you insert you CD and it straight go into Microsoft splash screen?

2) Why are you formatting your pc at the first place? Windows setup hang might have something to do with your format problem.

3) There isn't any memory allocated in your system yet, except DOS (since I assume you hasn't installed any OS yet). Therefore Windows Memory Diagostic test should have no result.

4) If you disable those devices and can install, after you finished install Windows, and you have to use them, it hang again how?

Maybe I can suggest you to enter BIOS and set halt on "no error".

Laughing

SBS9828X SG

same same... even the disk tray keep coming out

apoc.feuer SG

Thanks for the tips guys, I have the problem resolved. Apparently setup was unable to proceed further because of the processor problem. Here's the KB that resolved my problem (Take note that I did not flash my BIOS to resolve this issue, and I'm formatting a DIY PC):

http://support.microsoft.com/kb/885626/en-us

Here's the link that will help you identify those processors that will cause conflicts with WinXP:

http://support.intel.com/support/processors/tools/frequencyid/sb/CS-007616.htm

Taken from MS KB:

Computers that are affected by this issue have the following specifications:
- CPU Family value of F.
- CPU Model value of 3.
- CPU Stepping value of 3.
- CPU Revision value of 3, 2, 1, or 0.