By Tony Smith
20th April 2006 21:47 GMT
HP has asked 15,700 customers around the world to send back their
HP- or Compaq-branded notebook batteries or risk the potentially
faulty power packs overheating and catching fire. The recall comes
six months after the company made a similar request for the return
of certain laptop batteries.
This time round, the recall affects buyers of HP Pavilion notebooks
with model numbers starting 'DV1' and 'ZE2'; Compaq Presarios with
model numbers starting 'V2' and 'M2'; and HP Compaq kit with model
numbers commencing 'NX48'.
The recall follows the receipt of 20 complaints of batteries
overheating. HP said it had received 11 reports of property damages
and one of a minor burn injury relating the the overly hot
batteries.
HP did not say which company had made the batteries.
HP said it doesn't believe the recall is related to any of the many
other notebook battery recalls it and other vendors have made over
the last few years. The batteries containing the defect were made
between 1 January 2005 and 10 January 2005.
They all have a barcode number starting 'L3', though not all L3
batteries contain the defect, so it's important to cross-check the
notebook model number. HP will replace batteries that meet the
correct identification criteria free of charge. You can find full
details here http://bpr.hpordercenter.com/ebpr/Default.aspx.
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