We use back vi = -4.85 m/s
vf = sqrt(2 * 9.81 * 1.1) = 4.65 m/s
So change in momentum = (0.020) (4.65 - (-4.85)) = 0.19N
Because we take momentum is a vector, velocity is a vector, and
taking upwards as positive direction, hence vi = -4.85
Regards,
Eagle