I am not sure if there is anybody
out there considering a membership with California Fitness. Apart
from being known for its hard-sell sales tactics, the club has
recently introduced a ridiculous new policy: Each
member is only 'entitled' to one 1 large and 1 small
towel with each gym session - if you want an additional towel,
it's going to cost you an extra $3. Apparently, this policy aims to
reduce energy consumption, so as to neutralize the effect on
climate change. However, anybody can tell that this is no more than
a shameless cost saving tactic, masquerading in the name of
'green'. When I gave my feedback to the club, expressing my
unhappiness with this new policy, I was merely told to refer to my
'New Member Orientation Checklist on towel usage' - obviously, this
is not a club that takes membership retention very seriously. So
what next? Do members need to start paying for plastic bags,
electricity and hot water? Why not start charging us for the use of
the hair dryer and water cooler? That could go a long way in energy
and water conservation.
If you are a member reading this and feel as
strongly as I do about this ridiculous policy - then please, speak
up, give your feedback, lodge a complain with them....we shouldn't
let companies like that get away with it.