McDonald's service: old vs new

last SG · 2009-01-12T13:24:00+00:00

even hawker centres also practise SELF-SERVICE liao..fast food restaurants also follow suit.. but they are wasting more $$..customers squeeze LOTS of sauce.....

sir_peanuts SG

i always feel that the old one is better. where everything is prepared for you, put on the tray, including serviettes, ketchup, and getting your own straw from the counter.

the new work process which includes server and runner, keeps a lot of people jammed at the counter and feels messy. and getting your own condiments and accessories just feels different.

i know this has been around for a year or so, but i never got used to it.

zaxis SG

open the drink cover, use it for sauge,

ditzy SG

old fast, new slow.

kira.sg SG

Old or New, still slow.

I buy a fishball noodles faster.

sinicker SG

soon we just pay, then make the burger, drink, scoop the fries, all by ourself.

rlsh07 SG

think for them is save money ba

sinicker SG

think for them is save money ba

but all i see is wastage....

gd4u SG

yea... especially the napkins.
Once there was this servicestaff that place the wrong side into the dispenser.
The result? Ppl had to dig out a wad of nakpins ....

mancha SG

I hate the one in Khatib. I queue up for my turn to place my order. I reach the counter, order and pay up. Then I have to queue again at the next line to get my order. Never go there again.

SBS261P SG

it's like a "queuing-up" version of the "sit-at-table-and-order" model...

feels a bit like hawker centre lor.

but whatever rocks their boat lor. nt as if they value our feedback. all we get will be the "we are constantly searching to improve the customer experience........ we will take your feedback into consideration...."

as if.

Mospeada SG

I hate the one in Khatib. I queue up for my turn to place my order. I reach the counter, order and pay up. Then I have to queue again at the next line to get my order. Never go there again.

tis the same everywhere, isn't it

caleb_chiang SG

Well, I feel that the old one seems better.

candiz SG

yah, i prefer the old system, y muz they change it?? wonder y

^Acid^ aka s|aO^eH~ SG

old one faster, more efficient in terms of manpower and goods... The chilli and napkins sometimes run out then have to wait... when u go ask then u see the staff running ard like in a war zone... choatic, no order... no system of doing things even if there is...

Conclusion?

PHAIL~

limpper SG

ditzy SG

yah, i prefer the old system, y muz they change it?? wonder y

Change is always good.

angel7030 SG

last time, young and handsome boy servicing me..nice and cute...now old ah pek servicing, weak, slow and forgetful.