Struggling to complete the last repetition, using all the might
you have trying to push the bar away from you and hoping you might
get some form of encouragement from your gym instructor, you
look up and noticed that he is looking bored and eyeing a sweet
young thing across the gym or staring at the floor and lost in his
own world until you are done with your set.
Well, you not not alone. Welcome to the world of
let-me-pay-you-to-look-good-standing-beside-me-while-I-struggle.
Many fellow brethens have suffered the same.
Various times, I have observed this kind of unprofessional
behaviour of the gym instructors in California Gym at Bugis. I
am also very sure that gym instructors in other California Gym
branches are the same. What is the point of paying them so that
they can just stand beside members without offering much advise
about their exercise routine? Most of the time, they looked bored
at the job and unmotivated. I would not want anyone of them to do
that to me. Then again, not everyone is as critical as me when it
comes to demand service.
What then could be the problem?
Is insufficient professional customer service training
the reason? Do the instructors feel that their current job is
beneath them? Oh, or are we, as members, a bother to
them and they have more important things to do? Mission to
accomplish? A calling to fulfil?