Printing glitch in some Singapore passports

QX179R SG

SINGAPORE: The Immigration & Checkpoints Authority (ICA) has found "printing alignment problems" in some passports from a batch that were printed and issued to Singaporeans between May 23 and June 3.

In a press release on Wednesday evening, the ICA said the passports were among a total of 1,280 passports that could be affected.

"The printing problem affects a security feature of the passport and those affected may face inconvenience when they travel overseas if the problem is not corrected," the ICA said.

"The ICA sincerely apologises for the technical glitch that has caused this problem and for any inconvenience to those who are affected," it added.

The ICA is contacting those who have been issued with such affected passports to arrange for the documents to be examined and verified.

All affected passports will be corrected on the spot.

Counters will be set up at Level 3 of the ICA Building to handle those with affected passports.

The counters will be open from 8am to 8pm from Monday to Friday, and from 8am to 3pm on Saturday.

The counters will remain open until all affected passports have been rectified.

Singaporeans who are unsure if their passports are affected can call 6391 6611 (24-hours) or visit ICA

- CNA/de

QX179R SG

Almost all affected passport holders contacted: ICA

SINGAPORE : The Immigration and Checkpoints Authority (ICA) said it has contacted almost all the affected passport holders who were issued passports with a printing glitch.

It said that as of 8pm Friday, 647 Singaporeans have had their passports verified and corrected.

On Wednesday, the ICA discovered printing alignment problems in some of the passports from a batch that was printed and issued between May 23 and June 3 this year.

The affected passports that have been corrected were among a total of 1,280 passports.

ICA is urging the remaining passport holders, who have yet to get their passports checked, to visit the ICA Building as soon as possible for a check.

Dedicated counters have been set up to handle those with affected passports.

- CNA/al

QX179R SG

Some 900 passports checked & corrected following glitch: ICA

SINGAPORE : The Immigration & Checkpoints Authority (ICA) said on Monday that a total of 906 Singaporeans have had their passports verified and problems corrected as of 5pm.

This came after ICA reported a technical glitch which affected a batch of 1,280 passports issued between May 23 and June 3.

ICA said dedicated counters had been set up on Level 3 of the ICA Building to handle those with affected passports.

All affected passports were corrected on the spot.

- CNA/al