maybe instead of being stupid, they have unique business
plan.
for example, the bak chor mee uncle realised that no malay eat
his food because it is not halal, and no indian frequents his
stall. all his customers talk to him in chinese, so he thought,
hey, a PRC can do this, and so PRC happens.
of course, once in a blue moon some indian or chinese people who
can't speak mandarin comes along, and they lose that business. but
the boss calculate and finds that the cheap labour offsets the lost
in profits.
and than, some guy from orchard road hears of this success story
and try it out in his orchard road shop, and shit happens.
Well, I certainly want to know what SBS and SMRT's "big plan"
is, because they're foisting monolingual Chinese bus drivers on the
general population and tourists!
A couple of Indonesians boarded the same bus as me the other
day, and they wanted to know if it stopped at Coronation Plaza. It
didn't register with the driver, even though it was along the
route!
So much for calling drivers "service leaders". 
