ya, i agree that is unfair to them..... but wat to do, singapore
wont wanna work in fnb....cos everyone wants to be a
professional.....then where do we find ppl to work in fnb? but i
think is sad that a chinese dun know how to speak mandarin..... i
wont mind if the ts is a not chinese
I am Chinese.
I can speak Mandarin, but I am still learning how to read and
write Mandarin characters. But doesn't mean I do not know Chinese
because I am fluent in Hokkien. Chinese language is not limited to
just Mandarin.
Employers should send their employees for English courses or
spend some time to teach them how to handle English-speaking
customers and not just let them answer "No speak" or "No
understand" the moment they are spoken to in English. That shows
ignorance and not a very good customer service.