Long queues at Shell stations islandwide
Queues formed at some Shell stations islandwide due to a
promotional deal of a dollar per litre of petrol the company is
offering today.
However a minor computer glitch at a Shell station in Alexandra
this morning resulted in several drivers being turned
away.
These early birds were told to go to another petrol station
nearby.
Charles Quah was one of the drivers affected :
" I was among the first few so I did not have to wait at all but
the problem was they were people behind me and all of them were
told to go to the next Shell station and we were told to go to the
one in Commonwealth but of course when we went there there was a
long line. No I did not pump petrol at all, to be there at about 10
am and to be among the first few and we were told that the pumps
were not working. "
Shell says the problem was resolved within 30 minutes and only one
station was affected.
Other than that, most drivers MediaCorp spoke to said they did not
have to wait too long for their turn.
"No it was only for a few minutes, about five minutes. "
"About 20 minutes."
"About 10 minutes, quite fast."
To ensure a smooth flow of traffic, Shell has deployed 150 Cisco
guards at almost all its stations islandwide.
Besides the discounted fuel, the company would also like to remind
their drivers about the importance of fuel efficiency.
Henry Chu is the General Manager of Retail Sales and Operations at
Shell :
" We have about 800 thousand of fuel saving booklets which teaches
our consumer to save as they drive and at the same time we also
tell them with fuel save 95 or 98 the extra one litre where can you
go. "
--938Live