Nobody know there are pax Q before reaching the Taxi Stand, so
most TD will press the STC.... correct me if I am wrong.....
I asking this question was because 1 TD kanna ban 6 months from
LTA....... the pax send a letter to LTA to complained.....
remember this, when you intend to take call and when call comes in,
regardless how far it is, you must act fast if in your mind you
have set to take call, press it and if at the same time got pax
intend to board into your taxi, you must immd inform pax that's you
have booking, tell him nicely sorry.. the problem is with some
drivers, when pax about to board and when call happen also comes,
they hesitate and fail to response, that's is when the pax might
have seen red when suddenly ask to leave and this might what's your
friends has end up with. STC, don't any how play, cos when you stop
the meter, any call would just come in and if the pax take time to
dig out their piggy bank to pay you, you might risk to loose your
pax who might have gotten into another taxi resulting waste of time
etc you must learn to know the pax demand on various place and
timing and build a confidence in youself, last, plan to take call
must learn to forgo street pax and vice verus