NTA is a product of all the 7 Taxis companies and authorities
creation, within the taxis communities, they get a senior joker to
be the chairperson with those followers uncles as treasurer or some
committees.
And since it is a product of the govt and taxis companies, whose
interest do you think they will be more focus?
Choose the below 2 correct answer,
A)You, the taxi driver
B)the taxis companies or
C)the govt.
I believe you should be able to take your picks
correctly.
The taxis companies and govt wanted to set a complaining dept
for TD, and also to provide some welfare benefits to encourage
membership, so inorder to save their HR cost, dept cost and wage
cost, they form the NTA, which each member have to pay $9 per
month. Now in any taxis company, you can find a customer/pax
complaint dept, or so called customer service dept, for TD, they
leave it to NTA.
On the other hand, having an Association, govt also know that at
least there is a point of focus, and that TD being a member will be
less rebellious and listen to the association, the psychological
part is term as " a sense of belonging".