Comfort new MDT training

last SG · 2012-10-08T03:32:18+00:00

okay Thanks for providing the infoMy hirer and another relief have to attend 3 hours of training.knn waste of timeWith good proper training method, I think 1...

Poolman SG

Not often things happen like that , u just need one to kill off your one day's mood .

Cos u regretted never put an effort to remember those procedures . And end up spending more time than u should have done to resolve a payment issue.

Poolman SG

MDT course ? No need pay any attention lah .

Sleep with eyes open . Not worth it to learn how good the MDT , waste time .

I rather u learn how to ply the trade sweeping on the roads ., Thtat is important .

But pls wake up when learning how to use Cashless terminal .

Rbs70 SG

The most important training for taxi drivers using NETS or Credit .

Must learn how to do "reversal of payment" or "Void" pf payment .

Eg one scenario .

One pax wanna pay credit card , just swipe and paid , receipt print out .

Sekali before he sign , how come got extra 17% surcharge ?

So they not happy to pay surcharge , say "void" , they not going to sign , then how ?

if they dun sign , u will never got the payment . They can denied using the card .

Never pay Comfort means u also lan lan , unless CDG pay u .

So must die die learnt how to "void" or "reversal" .

Very troublesome one if things happened like that and u do not know how to use it .

Do i know ?

Fuck lah of course i know .....

Is it true got such procedure of "void" and "reversal " ?

Yes of course .

How many will tell u such thing ?

Only Poolman will tell u , cos i know .

Poolman, for this 1, you are wrong...........

CDG honour any cashless transaction, as long the terminal show "Approved".........

They hold the responsibilty if pax subsequently deny the transaction........that's why CDG are able to reimburse the money the next day, this is the perk for CDG drivers to more willingly accept cashless...........

The only chances CDG will make you refund cashless transaction provided they suspect there's double transaction, which is very common among limousine drivers...........

Those time you encounter already past over, and these days, any fare less than $30 need not to sign............

CDG had improved a lot for the past so many years and still improving..........don't mislead forumers here............

Rbs70 SG

Pax want to void transaction because of admin charges?.......

If last time, I agree..........now, I never kanna before, maybe other forumers can enlighten, hu bo?.........

Pax make things difficult for drivers? on the spot call driver hotline, leave the matters for the company to handle............

Sometime don't because of small small matter, go to mata chu..........

Poolman SG

Learning the procedure of "void" and "reversal" , it's not a question of "have" or "dun have" , it's a question of "possible" or "not possible" to get it ?

When the system has got a "void" option , there must be a reason to why there is a "void" .

anyway , before i was taught at Comfort , 10 years ago i already know that in retail sector .

So what CDG's course it's just a waste of time for me .

All the same .

Poolman SG

Just ask yourself a question .

Credit card receipt printed out ..... is it better to get the pax sign , or is it okay that they dun sign ?

Or CDG taught that "it's okay not to sign " ?

So if one fine day ..... finance recall you back and say "submit the signed receipt cos bank's customer refuse to pay cos they said they didn't take a cab before .

It was precisely what happened a few years ago when i was OMO with CDG .

Customer from Sin Ming Road took my cab to Volvo alexandra to pick up some spare parts at Volvo , want me wait for him , sent him back to his mechanic , end trip , paid by AMEX .

Luckily signed .

AMEX called CDG to ask for receipt that he signed .

CDG called me for it , i have to sent to Finance the original receipt to show them .

I had it signed of course , can you imagine if original copy did not have any signatures at all ?

What do u expect CDG to quiry at me ?

Looking for trouble ?

I was taught to keep whatever receipt for 9 months before it can be disposed .

Now i dunno .....

Poolman SG

will be here

http://www.meteorforum.com/group.php?groupid=1

komade SG

bro............... now CDG credit card receipt no need to sign liao.............

anyway u keep for 2-3mths all the words faded olredi.......................

HiPro SG

Bros I just done my mdt training 6 months ago please attend it with your ears and eyes wide open.. you may get tips on how to get more calls and new features like adding tips to credit card charges. the training also include using the taximeter so that you will not kalang kabok when otr.

bowah SG

So cdg teach you to take more of their calls, the usual stuff.

decent02 SG

bro............... now CDG credit card receipt no need to sign liao.............

anyway u keep for 2-3mths all the words faded olredi.......................

above certain amount still need to sign i forgot liao maybe above $50 very rarely meter fare goes above $50

Red5xx SG

dun rely too much on takeing call....

like these few day awaiting for call 1 d c s...

hammerhammer8888 SG

Add tip? How ah? Can teach?

hammerhammer8888 SG

dun rely too much on takeing call....

like these few day awaiting for call 1 d c s...

Your MDT of course cannot wait for call lah.....Lol

Ohyaitsme SG

I heard above $30 need sign.. But nowaday before log off mdt throw receipt liao.. Dun bother keep track. Cuz confirm next day $$$ sure in to uob account... Unless weekend then tues afternoon bank in... CDG so far cashless no hiccup... Kekeke...

« Previous Page