When we make a mistake, just apologise and give discount as
deem, not the other way round and said cheapo here and there, just
put yourself in pax's shoe, got a business lunch at concorde with a
million dollars deal, and you go wrong way, end up he late, how
would his customers look at him? Can also be gf or something
urgent, as I said thousand and one time, open your mouth and ask,
Sir, you got any prefer usual route, once he said chin swee,
clemen...you straight away got the idea.
I fully understand some cabbies get brain stuck when a
destination is given, but take a while to cool down, ask him, it
allow time for both to discuss the route and at the same time, you
already think of a route.
So for your above case, it is not the you do not know the route,
but you lack focus, once on expressway, your mind relaxed, go
blank, and it usually end up missing the right exit, and in
singapore expressways, you miss one exit, god bless you.
Focus is important, that is why you need lots of rest, exercise
abit and eat properly, that call for discipline, most taxi drivers
like to think of expressways, pax said one destination only, they
think of expressways, CTE< AYE< ECP OR KPE, and even that,
they are also poor in knowing the exit in some expressway, there
are still lots of small routes that you can venture and much easier
and nearer, this is call skill and competency which need you to
venture, guide by pax and see for yourself, once you know all
these at your finger tips, you can drive with less pressure
and more at ease.