After driving for 10+ yrs with CDG, I still find those no-show
pax cases hard to stomach.
In all my years of driving, I hv always honor my side of the
business contract when I accepted calls, i.e hv always showed up
95% on-time. I had never no-showed before!
Just like this afternoon, got a call at NUS PGP residences.
Pressed 3 mins and arrived in 2 mins. As usual pressed "arrived"
and "call"
What did I see...a young couple loading their luggage onto a
blue sonata. The girl turned and looked at me then spoke to the
guy.
From their expression and body langguage, can tell that:
girl: see the cab is here
guy: aiya, luggage already up liao what to do. I'll cancel. (he
then looked at his phone apparently receiving CDG system call but
not answering)
They left and another guy came up but I gestured to him that I
was on-call.
He booked another cab and his cab came when my MDT reflected 4
mins after arrival.
No show appeared liao still no cancellation!
They are undergrads, you know...well educated and future
leaders!
