Master plan from LTA for Taxi service

Garylamwk SG

Heard any body say that LTA will introduce changes of On-call Taxi phone line
into one on-call number,if it will changes that confirm it will benefit to other operator,
so CDG driver will jump ship la.refer to this web side http://talk2lta.lta.gov.sg/ltmp

Implement a common taxi number
 LTA has implemented a common call booking number whereby taxi commuters will only need to remember one number instead of the individual taxi companies‟ call booking number.
Implement CBD Taxi Rule
 LTA has implemented a rule that restricts taxis within the CBD to pick up / drop off passengers at designated taxi points, driveways and roads where buses do not ply.
 To facilitate the new initiative, about 40 new taxi facilities were erected within the CBD.
Revise taxi Quality of Service standards
 LTA will raise the standards for the „Call Answer Rate‟, „Waiting Time to Answer Call‟, „Cater Rate‟, and the „Waiting time for taxi to Arrive‟ service standards.
 LTA will also extend the monitoring period for call booking performance. For weekday evenings, this will be extended to 12 midnight, and we will also cover

Just_do_it_lah SG

This Talking has been there since 3-4yrs already (or maybe longer).

It won't be feasible as CDG (the market leader) has a networking on corporate charge cards which ONLY meant that CDG cabs can receive payment.

unless, stated that passengers can ONLY pay in CASH.... then, they can call this HOTLINE. If not, passengers and drivers will find themselves stucked at the end of their journeys.

Serpent33 SG

There is only one answer to increase call answer rate, increase the price. Guarantee up. TD not stupid leh, sometimes not sure if caller will drop or not also won't take one. Not worth to take the risk for the money, considering diesel cost and time lost. But you know Sg government style la. Give you shit you should eat. If not eating, find ways to shove it down your throat first. Until a few dogs die, then they will think of alternative solution.

Poolman SG

That's why LTA want all taxi company to start their cashless transaction programmes running .

Once cashless start rolling in .... then they can start their one number to call programme .

Actually this one number programme , dun clash with Comfort leh .

Comfort just mind their own business ( ie Cabcharge biz ) , the rest .... let others do it .

Poolman SG

It will take a while for everything to be sorted out .

komade SG

F lar sweeping is the best~~~ call?? take wat call?? got 40 or 50 points boh??

Just_do_it_lah SG

Many will not believe how much levies the CDG call center makes a day....from arranging IVT jobs to taxis.

As many pax "usually" choose CDG as their No 1 choice if they need to call for a cab, due to the fact CDG have 16,000 or more vehicles on the road in Singapore.

With this "merger of call centers".... CDG has to forgo the revenue generated from the calling of cabs.

And eventually affect the profits potential the shareholders are looking for.

bowah SG

When LTA liberalise Taxi industrial, be it GLC linked or privately owned, each companies have to strive for a competitive market to earn their bread. Being competitive, it help to bring the best of TC to compete with each other so that the public can gain with better services and quality

Each companies will hve their set of policies and management base on LTA guideline on the road and MOM regulation on contract and employment laws.

If LTA is to come out with a get together policy, be it call centre or one station fuel supply,...then, it would had defeated it liberation idealogy of competitive business to satisfy the public at large

uaskforit SG

CDG is now almost everyday adv for new drivers building an army to counter LTA move.

Angwk7118 SG

lta masterplan, talk only lah

look at those plan, already doing it, now say just for show

already now got common number

pickup drop off in CBD, already with taxi stand/stop liao

monitoring taxi company call and service, fark lah, it their job, they want to spend 1hr or up to 24hr is between them and taxi coy, taxi coy pay fine for poor standard but look at the report on CDG, how come service so so(biggest fleet, better management system for human and equipment) never get fine but fine other coy

Angwk7118 SG

talk to make public happy only

to me i more interested they explain what is public transport

got rule/law for non payment passenger but never execute , one thing that make tds tulan how to give better service, blow job? he he

Angwk7118 SG

maybe as a public myself, i may wish to ask them

Have they ever taught, instead of taxi company being issue licence since many years back they do so which they think is good which don;t seem to be

Do they ever think or start some form of research, will giving individual taxi make this industrial do better? yes why, no why,to me that should be the way but not always same old masterplan