I think brother foolsh,as a TD yourself, should take it as a
pinch of salt,
TD is a multi tasking job, he or she has to know the road, look
out for traffic, TP, peoples, MDT, take calls, collect money,
change money, take cards, and also have to greet and at time,
entertain pax, be it good or bad pax, then have to do the banking,
care for the vehicle like washing, top up diesel, report any
problem, look out for vehicle problem.
Then they also have to be good in time management, when to stop,
change shift, when is the peak, what is the time now, sometime
I drive until i also dunno what is the time or my granfather name,
then forget to press city surcharge after 5, keep thinking only 6,
got once ap also forget to press surcharge because of tireness.
Then like everyone else, we are also human, we also got emotion,
family problem, personel problem, relatives, gf, wife, partner,
problem, like a hirer going holiday, he will keep thinking of how
to get a relief and so on.
Now let take a restaurant, the boss rent a place like we rent
out a cab, but he overlook everything, he make sure someone is
attending to the customers, someone is preparing the foods, someone
is preparing the drink, someone is at the cashier only doing
collecting, someone doing the cleaning and he himself do the
banking. Translate it into a TD, he is the cashier, at the same
time, attend to customers, prepare the journey, prepare to serve
the pax, do his own cleaning, go do banking himself.
So definitely, at time, the mind goes blank, even if experienced
one may go blank, sometime pax said a road so familar but knn just
cannot remember it, or suddenly go blank and forget to press here
and there
