last night pick up a middle age couple,an Ang Mo with a
Chinawoman fr Victoria st(CBD)saying going to Lor 8 Toa Payoh.ask
them preferred route,Chinawoman just say take CTE in a not very
fluent English.she looks like those who is suspicious of people and
anytime gonna fleeced her of money!so i just think go by Selegie
road to Bt timah to CTE,the moment i do that she accuse me of
taking a different route instead of CTE at Upper Cross street,even
argue about the CBd charge of only $3!disputing that no such
charges on a Sunday!can anybody confirm?she then suddenly ask me to
stop the taxi immediately at Selegie road and threaten to report me
to my company!her Ang Mo companion then threw me a $5 dollar
note,when the actual fare plus peak period already come up to about
$7,all the time saying i didn't follow their preferred
destination!i then threw back their $5 dollar and ask them to make
a proper complaint which the Ang Mo was already doing with the
China woman keep repeating the vehicle number plate!idiots if they
are so suspicious and miserly,don't take a cab and start accusing
people!
That's what most brothers said before, OPEN YOUR MOUTH AND ASK FOR
THE ROUTE first. TD must be good in communication skill, whereever
I take from CBD or any surcharges, I will also inform paxs, whether
they know or not will not become an issue. If they ask, I will
spell out the whole surcharges and peak hours to them, that is why
it is important to know what your trade well.
Pax bought at City Hall, going to bukit manis, Sentosa
bowah: Sir, this is CBD period, a surcharge of $3 apply, and now
is after 6pm, peak hour of 25% of fare apply, as for sentosa, for 2
paxs, $3 entry fees apply thru my cashcard provided that you have
access to sentosa as guest or resident. Is this ok with you.
Paxs: Ok, just drive, thank you, very informative, by the way,
up till now, we still do not quite understand taxis fees and
surcharge.
bowah: Peak hours from........surcharge CBD after 5pm apply
...bla bla...you can google it at taxi fare structure in
singapore.
Pax: Oh, good. Thanks
You must be the commander of your trade, not the pax, and to be
one, you need good communication skill, once you have that, pax
will respect you. You are the TD, you command the taxi, not
the pax.
