sent pax go ion! after that put busy go wisma,half way got
booking ion,see wisma nid to Q...so take booking...But no show! i
think is the anmoh book wan n cancelled thn act blur cum ask me...i
say no,u want u go wisma n pay $3!lanlan they go to wisma!
Most TD in the forum will never pick up pax from the same place
where a call has been cancelled. I suggest you do the same. Of
course if the callers are different names then maybe ok, say pax 1
name is JoeRaj who no show, but 2nd call is Ms Tan, like that
can.
Some major hotel concierge and doorman also do this on purpose.
Must not give face, always remember when no show and you want to
leave, to press busy first. If on hire (green light), you are
obliged to pick up from the stand.
About mistake on CBD or location surcharge, you can inform
customer and rectify by not collecting the amount, or if pay by
card, refund the $3 in cash. If pax say it's alright, dun worry, to
play safe just give a call to driver's hotline and explain,
remember to get operator's name. Later if got complaint, you have
covered yourself. Nowadays CDG have the discount option on the
fare, so you can easily press the discount for that amount and it
will be reflected in the adjusted fare and receipt. No need to
worry.
Finally as for GPS, don't always depend on them. GPS for some
models ( I use to drive pte limo -Merc and BMW), their in built GPS
comes in 2 main options, the easiest (or fastest, usually also the
longest) or the shortest (which could mean more traffic lights
etc). If you didn't set it right, you could always be using the
longer option, so check what your GPS settings are.
Better to use the GPS as a guide to where the end location is
and how to reach there when nearby, for the start and middle part
of the journey, use common sense and take the most likely route,
eg: going to Tampines from where you mentioned, you're gonna take
the PIE or Lornie as the case maybe to begin with, so take that and
use the GPS to guide when you're nearer to tampines or which exit
to take to get there.
Technology is there to help humans, not to replace. So far I'm
waiting without success for some pax to tell me that their I-phone
google maps suggest a different route to the 1 I'm taking, my
waiting answer would be to ask them to use to the I-phone to send
them instead of taking a cab. Still waiting for a smart alec, so
far not 1 yet.
