Yes, I drive CDG, yet you always see me say 'bad things' abt
them. No, I'm not being picky or fussy. CDG good thing no need to
say, they already say it for themselves. You can read it in their
flyers, magazine, online and in the press, no point I keep
parrotting it.
But why I raise any issue abt them I don't like? No love lost.
If the day come, when either I quit or they give me the red card,
so be it. Until then, just as they will never let me off easy, I
also cannot be soft on them.
My advice to everyone who drives for them, be you a hirer or
relief - never fail to take advantage of your rights.
If the vehicle is not good or roadworthy, make sure they do it
up. So far my policy is to write 3 or 4 pages of email, to complain
and highlight any issue of the cab, even though I am only the
relief. Yet each and every time, something gets done. Who benefits?
Definitely me and my hirer. Why? Because hello, we are not renting
the cab for free, or got special member discount. When you rent a
car from car rental company, will you tolerate if the vehicle
alignment is out? If tyres are bald, or got bearing problem? Even
if you did, you will ask for hefty discount. CDG don't give
discount, so why keep quiet.
1 thing they like to do is ensure the cab comes out by 6pm,
because after that, they gotta keep it overnight and lose rental.
So if the cab comes out, and the problem is the same, I will raise
the roof, I even tell them, if they can't do properly and only
interested in money and not safety, I will write to Mr Yang, or any
NTUC MP and maybe the press, unless they can give me a guarantee
they will answer for accident.
Old vehicle can't be helped, you will consume more fuel, but
that process can be slowed if the vehicle is properly maintained at
all times. Maybe 1 week to servicing, can tahan a bit, anything
more than that pls make sure the vehicle is done properly. Don't
feel sorry for the workshop. If anything goes wrong and you get
involved in an accident, the blame is yours, and yours alone.
Other companies maybe cannot, but CDG has made their stand very
clear, they are No 2 in the world and are service oriented, so
don't be afraid.