Last week, a friend of mine took my cab. He ask me how I feel
about cashless payment and if I know how to operate.
I told him actually I prefer cashless, money goes direct into my
account, can use to pay stuff. He ask me if I am sure.
I told him I am different from those uncle, told him this uncle
here very tech savy. Always encouraging ppl to pay nets.
Then he told me that he is in a mist of writing a complain
letter to company. He said the week before, he took a cab home and
ask the Comfort driver if he can pay by card as he run out of cash.
Wah lao, he said the driver's mood 180degree changed and start
scolding him from the start to the end of the trip.
Anyway, why taxi driver like that? what's wrong with cashless
payment? what's wrong with Pasir Ris? You want to queue at airport
must play by the rules la, something u get Jurong West and smile
all your way there, kanna Pasir Ris also must swee swee la. Be more
professional. Uncle here kanna Crown Plaza also like that. my
first time there, need help from Poolman to lead me there but end
up joining the T3 taxi queue. Takes alot of time and illegal turn
before I can get out of it. Customer still happy and say thanks for
fetching us, they can see my effort. I also thanks them for letting
me learn this new route.
Btw last night drop a pax at Conrad hotel and pick up another 2,
ask to go Airport Hotel. Cool, I know the way cos I just learn it.
Send them there smoothly without a need to ask them for
instruction, something very rare of this new driver.
coz some drivers live day to day...
need cash to settle bills... buy stuff... give money to wife buy
food... give children pocket money...
the thing with cashless is have to wait few days before the
money is reimbursed to the TD...
khoon prefer cashless also... but recently company haven
reimburse two weeks worth of cashless fares...