Been during for 3 weeks liao and life is a breeze so far.
Enjoyed every moment of it so far. Most pax has been very kind and
understand and directed me to their destination if I am not to
familar with it, even Ang Moh, whom I find real impressive with
their knowledge of the road - until today, I finally met my
devil.
Had 3 advanced bookings all lined up
5.30 Rasa Sentosa to Airport
6.50 Maplewoods to SIA Training Centre
8.00 Toa Payoh to Airport.
The second one comes with special instructions to be
punctual.
I finished the 1st one at 6.00 and as I am early, too a slow
drive there and reach there at 6.20. As I am required to wait at
the basement and worried that reception for my MDT would be bad, I
called this Ang Moh lady pax's mobile and told here that I had
arrived. But she said that she could only be down at 6.50. (sounds
fair right?)
At about 6.48, was already feeling "high tide" so I ask someone
there if there is a toilet around and was told that there is one.
As I noticed I got only 2 mins more and if I go to toilet and she
came down and dun see me, all my effort to be early would be gone
down to waste, so I "loooooon".
I expect her to be on time as she might be rushing for meeting,
that's why need me to be punctual, so I give her my respect and
stay put. Which the clock struck 6.50am, no sign of her. Waited
till 6.55, still no sign and the MDT's "NO SHOW" appeared.
I pressed the "NO SHOW" sign but still stay and wait and 3 mins
later she came down, no apology.
Moving off, I ask her if I take the PIE and she reply YES. Then
I ask her if she like me to take the Anak entrance or U-turn to
Sixth Avenue, which from my map, seems shorter. She told be not to
U-turn and I told her that route seems longer but she replied that
she have been using it for two years.
Then I ask her which exit should I take on reaching there and if
it's ok for me to use the Simei exit. She said "My God, u mean u
dunno the way? It's not fair. Why dun u call your company and ask
them for direction"
I mention that using my way, I can send her to her destination
but if she got other prefer route, she can direct me accordingly
and she remarked that she is not going to the Simei route but say
she doesn't know which other exit. She said I can go all other ways
except the Simei exit. I told her that I only know that exit but if
she prefer others, I need her to direct me. She say u don't turn to
Simei, yo u go straight.
When we reach the Bedok exit, she said "Mr Driver, where u
leading me? do u know the way? I reply that I am waiting for her
instruction and we still haven't even reach Simei yet.
Then she said she need to rush to work and want to call my
company NOW.
That really pissed me off and for the first time, I tell her
off.
I told her that the route I know will lead me there but if she
got other alternative, I am prepared to follow. I told her that I
am only trying to help send here there on time and she is not
prepared to help.
I told her that I am only trying to earn a living and she dun
have to make things so nasty. I respect your time and you ask ppl
to be punctual and yet you are late. You are driving for 2 years
and you should know that every minute, the PIE's traffice condition
changes.
I told her that because she is late, I got to cancel my 8.00
appointment and because I respect her, I cannot use my phone to
call and cancel while driviing. I ask her to think of that poor
lady at Toa Payoh and all these because of her.
I also tell her that because I respect her time, I rather not go
to toilet and be there on the dot cos she need me to be there.
I ask her how would she react if I am the one who is late for
just 1 min.
Finally when we reach the Simei exit, she ask me to go straight
and give some instruction to trun right, turn left and in less than
a minute, we are there.
I told her if she can be like other ppl who just give such
simple instruction and not scold and threaten to call office, we
could have solved such a simple problem. She knows and had her
preferred route but yet she want to make things difficult for
us.
The worst thing is, all this while, she said that she had
recorded everything I said and ask if I would to add on.
Upon reaching, she ask if I know how to handle the Nets machine
(sarcastic right?) as she wants to pay by NETS.
But I still settle everything nicely for her and help her carry
her precious luggage down for her (must be important stuff as she
said she dun want to put in the booth but want it with her) So I
ask if it's fragile and put it lightly on the floor.
Then she offer her hand for me to shake and said let's forget
the whole thing.
Haha, sigh!