I NOTICE that every time in the morning when it rains, I have
difficulty getting a taxi booking.
First, I am not able to get connected to any taxi company's
booking line. Often I get an error message saying "no
signal/channel", or my line gets disconnected automatically. Is
this M1's network problem or the taxi booking hotline's problem, or
both?
Even when I manage to get through to Comfort's booking line and
request a taxi, I am told no taxi is available nearby, yet I see
many available Comfort taxis speeding past me on the road.
I cannot comprehend why we are being charged a booking fee of
$3.50 plus the peak-hour surcharge when the booking system almost
always fails on rainy days. Can the Government enforce some
standard of service on taxi companies?
Dr Sam Wong
Reason no:1= Rainning more demand, those who seldom take taxi
also want to take cos rainning good to sleep end up late.
Reason no:2= Pax want fast, so for me if i were to take
more than 5mins to reach pickup piont, i will reject. (learnt for
exprience, most of the time NO SHOW)
Like ytd morning 10plus pick a oncall pax. While broading he
told me very differcult to get cab, response all said no cab. I
told him reason no:2. He said very unfair to us, we are also making
a living, why those people so bad. He said taxi company should also
impose call levy to those who didn't turn up.