As for TS issue about wife on board, I can make it into 2
points,
1st, officially speaking, paxs are customer, and as direct
customer service provider, we have to as much as reasonable,
satisfy the customer, if you wish to go further and delight
customer, by all means. If you go down to the protocol, we need to
ensure our vehicle is in ok condition, clean and comfortable,
on the other hand, we also need to ensure that we are in good
shape, alert, and at all time, have a safety mindset on the
road. Knowing that Taxi is one the most Taxing transport on land
here, we definitely expect customers demand privacy, faster and a
comfort journey to their destination. So, if you are with family,
you can switch to busy to ward off unnecessary flag down issues,
and not matter whoever complained, you are protected and have your
right. With a family member and a green for HIRE sign on top
is certainly not encouraging.
Different countries have their own way of driving
taxis, each own culture, and for Singapore Taxi, the culture
of having family member on board with pax is not a norm. If so, all
of us will be doing the same and that can end up with lots of
problem, like pple said about China or india taxis, before going
there, we already know such culture exist, so when we met one, no
problem, cos it is a norm, but if a tourist is to come here and see
such action, what will he or she thinks? Oh, singapore taxi same
like india and china style, they drive with their family member on
board.
2ndly, unofficially speaking, it is a give and take issue, pax
can choose not to take, if paxs start to take taxi with family
member on board, then it will inculcate the trend that having
member on board is ok, if so, 4 paxs together will be unable to
take your taxis, and with a FOR HIRE sign on top to ply the road,
you are basically not ready for hire. Of course, if mutual
agreement can be reach, no problem, just drive on, but not all paxs
are the same, they are the customers, and by the laws of business,
customers is alway right. Turn left, you turn left lor, even you
know it wrong, you just do as they said, nothing will go wrong.
I do agree.
If U want to fetch ur wife somewhere, pls switch to off and busy
and expect to fetch a paying customer even with discounts. In short
-> "not pro" or in short, yao-gui..
Want to do business, swee swee.. U are a taxi driver. make sure
you do a taxi business. Not blur the lines, and fetch this and
that, and compromise.. Still ask people to give n take.
Imagine going to airport, pick up passenger, but no space in
boot, cause you just fetched your daughter plus her two big
luggages. so U ask passenger to put luggage on her lap and you give
her $10 discount, boleh??
Know your stand, Else, how to expect people to respect you.
