Dun say transcab mechanics CMI. I believe all taxi companies
have the same problem. All vehicle mechanics are very well trained.
They can fix anything one. The only problem is lack of money.
Imagine the transcab mechanic wants to fix a big problem on an old
wish. Then he ask the workshop head for permission, and the head
ask him find some recycled parts or make a temporary fix for the
problem. Drag and delay the issue while they slowly order the
needed parts. Delay a 100% fix because transcab is not running a
charity. They must profit at the end of the day. As long as the car
is in one piece and more or less OK as certified by STA or
whatever, then so be it. You just keep sending in your wish lor.
They just pretend and extend. You cannot take legal action what.
After all your wish got serviced. Who is to say their workshop
service is good or bad? Inspection passed mah. And who is to say
their mechanics are lousy? Got the relevant cert mah. So end of
day, dun blame the VM, because he is probably making less than some
cabbies. You must blame the taxi company boss, because he or she
needs to save on repair costs so the company can stay afloat and
they can maintain their fat profits.
Comfort u think is good? Not until you drive their old mercedes.
I had to send in total 7 times before most important issues were
solved, but still not 100%. The Sin Min Comfort workshop head for
mercedes is always there, I think 7 days a week. He got no life
man. Poor thing. You think he cannot give u a 101% repair job on
any broken mercedes? Of course he can, but you think Comfort will
approve the repair bill?
Chrysler Komoco u think is good? Same old nonsense. You must
send in multiple times before they solve the problems. They also
act blur and say the defect was rectified, but in fact it was not.
They will tell u SMRT paid Komoco too little money, so cannot
rectify everything because Komoco will lose money.
I dun know about silvercab, SMART or Prime. But guess it is the
same story.
Yellow top self service, so perhaps things are better because
the TD is in-charge.
As far as I know, all the taxi company repair workshops have a
fixed repair budget every month. The workshop head only got so much
money to fix so many issues. His job is to manage his team of VM
with a fixed budget. Dont ever get angry with them. These mechanics
are highly skilled. They can stage a grand theft auto anytime. Or
for that matter, they have the skills to drive off any cab or car
they fancy in the carpark. So if your cab never got repaired to
your standard, dun blame the VM, unless you think you are better
qualified and can take over his job. He repairs taxis everyday, so
he definitely understands them better than us. The main issue
causing our unhappiness, is always a lack of money or budget to
fulfull our dreams and desires.
Think about it. They only got a fixed number of cabs, so they
only got a fixed amount rental income everyday. But their insurance
premiums keep going up, and their VM salary need to be adjusted
higher every now and then. As their taxi fleet gets older, the
repair cost goes up. But their rental income is fixed. So WTF will
you do if you are in charge of the taxi repair workshop?
