Another being Fullerton Hotel ....
Another love to put aeroplane hotel .
When no cabs around , guest wanna go Airport , they on-call one
.
If got cab come in , guest take first .
On Call Taxi arrived : " We never call ! "
F*ck them all , no next time .
No choice lah, just need to identify those HIGH RISK HOTELS that
very near to the main road one lor, and those beside road with very
high volume of taxis that will pass by type lor...
On the other hand, it's also their Hotel door man screwing
things up... I've came accross same hotel but different shift (Door
Man) handles things very differently...
Reasons?
1) Some doorman did not receive their proper training by their
respective hotels.
2) Some doorman simply BOCHAP, regards TDs as SHIT... (This
type, I'll surely remember their face and Tekan them back one)
3) Some got collect "Coffee $$$" from those ahem... I ever
came across one doorman told me charge a fixed rate private booking
and rebate him, luckily I comfirm with the tourists and they did
not agree so went down and told the doorman off. For that I could
get into serious trouble if there's any dispute later on...
Regarding to point 1):-
They should know when is the timing when shortage of taxis, then
suggest to guest to call one and there will be call charges
inclusive, once booking done, within the given timing, MUST not let
the guest board other incoming taxis...
How? They should not ask the guest to join the taxi queue
anymore or wait at lobby (if given ETA more than 10 min)
We TDs consider as part of the tourist and service industry and
we should not start to black list them unless we can confirm it's
the hotel's management who allows them to act in this manner...
