The reason why some passenger feels TD is out to cheat them is
mainly some TD in the past did cheat them by using the longer way.
Even up to today, I still took some longer route because either I
dunno the way well enough/not confident enough/making wrong
turns.
All the long routes are unintentional. Usually I admit to the
customer when it happen and deduct the fare accordingly.
I am not saying what you said is untrue, but the way you have
put it is as if ALL customers are like that. I disagree and
that is why I say u maybe too sensitive. I met quite a few
customers who feel I am out to cheat them. I either ignore them or
told them off.
Eg, today I had a good example to share.
I pick a pax from Woodlands area who told me to go AMK Ave 5 to
a building which I have no idea of. Upon reaching AMK ave 5, I
asked him every single time I come to a junction on where to turn.
He gave me the instructions and only to found out later he has led
me to a merry go round.
After that, he had the cheek to blame me and said I should know
the way. I gave him a piece of my mind in the most civil way I know
and printed him a receipt so he can go and provide a feedback. As
long as he pay, I dun care and let him go. Why do I need to fume
over such pple? After dwelling on the incident for a while, I
simply let go and drive on.
Today is not a good day, but I have no problem with other
pax.
So SgCabby, dun get me wrong by thinking that I dun believe u.
Just that I think we TD dun need to go to the extend of thinking
negatively. It affect your ability to drive and in the end ur
earnings.