Bank Islam Brunei Darussalam to deploy biometric ATMs and
ProView software from Wincor Nixdorf to monitor the bank's entire
network of ATMs
SINGAPORE, Nov. 2, 2011 /PRNewswire-Asia/ -- Brunei-based Bank
Islam Brunei Darussalam (BIBD) will deploy the latest biometric ATM
technology and software from Wincor Nixdorf, a global provider of
innovative IT solutions and services to retail banks and retailers,
to improve customer service across its branch network.
The Islamic financial institution in the sultanate in Southeast
Asia, which has a population of approximately 400,000, is the first
bank in Brunei to introduce biometric-enabled ATMs from the
Germany-based technology provider. Wincor Nixdorf has successfully
installed similar systems across Asia Pacific, including India and
Cambodia.
"The trial period for the ATMs is regarded as a success and we will
begin to deploy the biometric systems over the coming months," said
Javed Ahmad, Managing Director at BIBD.
"The technology allows customers to use the biometric ATMs with a
bank card, but their finger print identification can now replace
the traditional use of remembering and then inputting a number
password," he added.
The bank launched the country's first biometric ATM last week
(October 30, 2011) at the TechXpo 2011 trade and consumer expo in
Brunei, with the country's Minister of Communications Pehin Orang
Kaya Hamzah Pahlawan Dato Seri Setia Haji Abdullah attending the
launch.
The seven ProCash 8000 biometric-enabled ATMs will be deployed in
November and are the first Wincor Nixdorf systems to be introduced
in the country. BIBD operates 15 bank branches in Brunei.
In order to ensure the new systems are available around the clock
as well as its existing ATM installed base, BIBD has adopted Wincor
Nixdorf's ProView software. The software is multi-vendor enabled,
meaning that it monitors all the systems in the network regardless
of the ATM manufacturer.
The software will monitor the entire ATM network primarily to
minimise downtime from technical glitches as well as to proactively
prevent fraud, such as skimming, at the ATM.
"The ATM is a mission-critical customer touchpoint. Therefore,
ProView will ensure BIBD's ATM network is available 24/7 to
customers and that transactions and data are secured," said
Ricardos Khoury, Regional Vice President and Head of Banking,
Wincor Nixdorf, Asia Pacific.
About Wincor Nixdorf
Wincor Nixdorf is one of the world's leading providers of
innovative IT solutions and services to retail banks and retailers.
The company is headquartered in Paderborn, Germany, and is publicly
traded on the Frankfurt Securities & Stock Exchange. The
company has a global presence in more than 100 countries. For more
information, please visit: www.wincor-nixdorf.com
Media Contact:
Matthew Kovac
+65-6740-2452
[email protected]
SOURCEï¹›Wincor Nixdorf