AsiaOne
Wednesday, Dec 21, 2011
SINGAPORE - A survey revealed that 66 per cent of Singaporeans
are happiest with their current access to information of global
news and trends.
Of the 200 respondents surveyed, young adults aged 18 to 29
years old were most satisfied at 72 per cent, showed the Grey
Group survey. Those over 60 years old were just as satisfied
at 71 per cent.
However, Singaporeans seemed most dissatisfied with the public
transport system here with 35 per cent of them unhappy with its
punctuality, according to The Straits Times.
Seniors above 60 years old made up the majority of this
group, with 41 per cent of them dissatisfied with
the public transport system.
Retail customer service ranked second worst with 33 per cent of
respondents unhappy with current service standards.
The quality of Internet access in public spaces ranked third
most unsatisfying with 27 per cent of respondents voicing their
dissatisfaction.
The survey, conducted in June this year, measured Singaporeans'
level of satisfaction across 15 areas, from the quality of
healthcare to retail customer service.
