Sep 21, 2011 - ST Forum
I TRAVEL often and am worried that my lifetime membership with
California Fitness will be revoked too if I fail to pay the $8
administration fee on time ('Banned over late $8 fee';
yesterday).
Currently, members must pay the fee yearly, three months before
the deadline.
Since members have signed up for lifetime memberships by paying
$3,000 in advance, the club should allow loyal members to pay the
fee, say five years in advance. This will cut down on paper work as
well as reminders.
The club spent so much money on advertising and sales efforts in
getting people to part with their hard-earned money to become
members, and yet throws them out because of a failure to pay $8
yearly on time. Ironic, isn't it?
Anna Ow (Ms)