I HAVE travelled to at least 46 cities in 13 countries to know
enough about hotels.
My friend recently returned from Australia and we wanted to make
his trip back a memorable one since this year marks our 20th year
of friendship. So we decided to book one of the Horizon rooms at
the Marina Bay Sands Hotel for a night.
The image of the hotel that was portrayed on their website is a
misrepresentation of the real deal.
The hotel was described as a 'Luxury Hotel Casino'. However, it
was less than luxurious. The interior of the room was basic, and
having booked a Horizon room, we were expecting comfort and stylish
decor. But where was the daybed shown on the website? With the
luxury of space, we expected more than just an armchair and a tiny
coffee table in the corner of the room.
I have stayed in cheaper hotels both in Singapore and overseas
and have seen much classier, sleeker interiors.
Then, there's the shoddy workmanship. Strips of loose silicon
could be seen and skirting panels that had fallen off from the
reception counters were left unrectified.
We hope future customers get a better 'deal' than what we
received at this five-star hotel.
Lena Chew (Miss)
