MY WIFE and I, on two separate occasions, had unpleasant
experiences at Ya Kun Kaya Toast cafe, which proved to be so
unfriendly to parents with babies on its premises.
In the first instance, we were having coffee and toast at the
Holland Village outlet with friends on a Sunday morning when our
baby needed milk. We assumed it would not be a problem getting 50ml
of hot water to make the milk, but the cashier said they could not
provide hot water for free but would be glad to offer a cup at 50
cents. We were shocked but we paid as we were told it was company
policy.
More recently, at the Nex outlet, our request to fill the milk
bottle with 50ml of hot water was rejected outright. Staff at this
outlet did not even offer to sell us the water.
Lim Sheng Chuen
Can afford to eat overrated and expensive toasts at Ya Kun, but
cannot afford to pay for hot water??
Shameful indeed, and somemore is already a parent.
Nowadays Singaporeans are very capable of bringing ultimate
shame upon their families.
