ENTICED by a "Say Aloha to the teriyaki chicken sandwich"
promotion - and a chance to win a holiday in a lucky draw - outside
the Carl's Jr restaurant at Jurong Point, my wife and I decided to
try out the new teriyaki chicken sandwich for lunch on Monday.
When placing our orders, the counter employee asked if I would
like to upsize my meal and I agreed on the upsize and I added on
another pack of onion rings.
After being served our meal, we realised we were not given any
entry coupon for the lucky draw. I then approached the counter and
the manager asked to see my receipt. He said because I had upsized
my meal, I did not qualify for the draw.
Surely this should be clearly stated so that customers would
know not to upsize and pay extra if they do not want to be deprived
of the lucky draw opportunity.
Alvin Alexis
