THERE has been so much hype and praise for Apple and its
products. Unfortunately, the appeal of Apple products is fast
dimming for me.
I tried to use my new iPad with no success until I discovered
that it had come with a faulty cable. The service centre did not
even have a replacement cable and requested that I wait for new
stocks to arrive. To save myself the trouble of making another
trip, I bought a new cable.
Giving Apple the benefit of the doubt, I recently bought another
iPad for my son. After a few weeks of use, the charger stopped
working. It really makes one wonder whether in the mad rush to make
its products available to the public, the quality checks were
severely compromised.
The last straw was when my AirPort Express would not work, even
after two trips to the service centre and three calls to Apple's
online help desk. I got a different explanation each time and the
after-sales staff seemed clueless about their own products.
Ho Boon Kong