I REFER to the Forum Online letter by Mr Roland Tan ('Toilet
shock at Golden Mile Complex'; May 17). Inspection of the toilets
at Golden Mile Complex over the weekend of May 22 and 23 showed
that the toilets were poorly maintained. Some of the toilet bowls
and basins were stained and this was primarily due to heavy usage
by large crowds thronging the complex during weekends.
So the National Environment Agency (NEA) has taken enforcement
action against the management and directed them to increase their
cleaning frequency on weekdays. A cleaner will also have to be
present on site at all times to clean the toilets on weekends.
The management has been further advised to renovate the toilets
and they have agreed to do so. In this regard, the NEA will
continue to monitor the situation closely.
Members of the public who come across dirty toilets or defective
appliances within may call our 24-hour NEA Call Centre on 1800-CALL
NEA (1800-2255 632) to provide details for our follow-up
action.
S. Satish Appoo
Director, Environmental Health
Department
National Environment
Agency
