Locum doctor keeps yelling at mum with baby at clinic

Rooney9 SG

He's a doctor but he keeps yelling at mum with baby seeking medical attention

STOMPer Irene came across this video in which a man, apparently a doctor, was shouting at a woman carrying a baby. The woman had barged into the treatment room while other patients were being attended to.

The woman seemed to have misunderstood instructions from the counter personnel and thought that the clinic was refusing her treatment.

In the video, the woman said in Mandarin that she thought the doctor was being very uncompassionate. She went on to admit her mistake.

The STOMPer commented:

"I'm totally disgusted by how the man behaved.

"It's unprofessional and unethical.

"He should have been a little more compassionate in the handling of this situation.

"It's none of her business that he hasn't had his dinner yet.

"I won't ever to go that clinic again if I were the one who witnessed this incident."

The STOMPer also highlighted this video to the authorities, but was disappointed that she received a bureaucratic reply asking her to do make a Statutory Declaration before the authorities would take any action:

"It's sad that the authorities manage feedback channels in this manner.

"It is not of my interest if action is taken against this clinic staff member.

"Bureaucracy and red tape are the last things I wish to be involved in."

http://singaporeseen.stomp.com.sg/stomp/sgseen/got_service_or_not/388924/clinic_staff_rants_at_mum.html#commentSection

Rooney9 SG

relief doctors are called Locum doctors. they are freelancers. their job is basically to fill in for the resident doctor at the clinic. they are paid an hourly rate from 50-70.

This locum doctor should be complained to SMC, whose disciplinary committee will look into this matter. punishment can be meted out in the following: a fine, suspension of licence (from a few months to even for 1-2 years), censure etc.

Xcert SG

the video never show what was before the shouting....not quite fair to the locum...the grandmother could have just barged into the consultation room(with patient) and demanded treatment..

I had my share of bad/disappointing service...I just take my business elsewhere...simple...now with the SMA guidelines removed...its basically a patient's market.

And in case anyone is interested...Not every baby cries when sick.

Fenixx SG

‘He hasn’t had his dinner yet” ma. A hungry man is an angry man! period.

Rooney9 SG

under no circumstances should a doctor yelled at a patient, esp his aggressive manner. being hungry is no excuse for this type of belligerent behaviour. really uncalled for and unprofessional.

the clinic should sack him immediately as he is not the resident doctor. all the bad publicity generated because of his behaviour should all the more dismissed him immediately to tell people and patients, this type of behaviour is unacceptable and condoned. patient's wellbeing come first before your stomach.

HeiHao SG

That mother barged in while the doctor was still having patient in the room. She even questioned the doctor's 爱心 which i find it hurtful for a doctor. Yes, that doctor shouldn't use such a tone to talk to her but it started over a misunderstanding at the counter desk.

Anyway just another one sided story.

dangerboi SG

....

hasene SG

Uncalled for behaviour by this locum should be sprread all over Singapore to shame this locum.

I , too, had very bad experience with doctor. A very cocky, unprofessional locum doctor. Wish I have the name to provide here. He has Thai name, looks a Chinese. He was bragging and made things difficult. i was furious and asked for his MCR No, he was still cocky and without hesitation gave me his MCR No and tell me go report him to Singapore Medical Association.

hasene SG

Anyway just another one sided story.

I bet you u will not talk this way if you have bad experience from doctors. May you have one to show you the reality that there are nasty doctors around who will not hesitate to hurt patients.

Clivebenss SG

another black sheep.

hasene SG

under no circumstances should a doctor yelled at a patient, esp his aggressive manner. being hungry is no excuse for this type of belligerent behaviour. really uncalled for and unprofessional.

I totally agree with you. Clinic will not sack him. Doctors are protective over their own kind. In Singapore, not often to come across nice, professional doctors. I have witness their behaviour enough to say this besides my personal unpleasant encounters with them.

hasene SG

another black sheep.

Too many black sheeps in the medical profession. Many doctors think they are God and just go ahead to do what that please them.

Ironically, the TCM doctors in the same profession to treat patients are so much more professional, friendly and caring.

John Wong SG

i tell you what annoys me, people who cut in front of my queue at the doctor by barging into the treatment room...

Xcert SG

"doctor" does not automatically equal to 爱心.

hasene SG

"doctor" does not automatically equal to 爱心.

True.