Noted.
let CASE handle.
http://news.asiaone.com/News/Mailbox/Story/A1Story20100312-204129.html
Extact from the source above.
The DSAS is not the authority with vested powers to deny an
operating licence to companies, shut down companies or punish
office bearers of companies that flout Singapore laws. Complaints
about non-member companies which we have no jurisdiction over are
relayed to the authorities, namely Case and CAD.
You may consider reporting
COSLAB since it is a MLM and also a non-member DSAS to CAD or
CASE.
If you're doing business, don't believe them..
Look at the big to small businesses. Big businesses hire their
own lawyer, accountants, etc while the small biz let others control
them..End result..look at who's earning more money..
Believe in yourself and do your homework..that is the upmost
important thing thus in the event of being tricked, misled
whatsoever, the owner cannot push the blame to others except for
their own failure to spot the flaw/loophole.
Take things into your own control, else other people will
control or have partial control over you removing your say in
anything.
Control, it's all in our own hands.
Note: This is just my perspective looking at it from business
point of view and not as a consumer.
As for consumers, just learn from the lesson..the next time,
read the terms/clause in details for refund policy etc.