On 14 March 2012, RAS
organised a media conference to share the findings and
recommendations of a survey study conducted by a class of 21
graduating students from the Ngee Ann Polytechnic’s School of
Business & Accountancy. The survey consisted of 5 core sections
as follows:
A) Toilet
happiness
B) Facilities, design
and maintenance of toilets
C) User
experience
D) Awareness, education
& enforcement
E) User and cleaner
behaviour
Based on the survey
findings consolidated by the students, RAS proposed a holistic
approach to enhance the standard of the restroom environment as
follows:
1. Mandatory rating
scheme for toilets
2. Continued government
intervention and enforcement
3. Specialised training
of restroom attendants
4. Higher toilet design
guidelines
5. Effective public
awareness and engagement
RAS conducted a briefing
for the students in October last year to facilitate their
preparation. The survey was conducted in late December last year
and an in-dept analysis of the findings was presented to us in
February this year. At the same time, in recognition of their
pro-bono work, they were presented with certificates of
appreciation.
http://www.toilet.org.sg/docs/npsurvey.pdf