Some tips for HSBC or ANZ jobs.
Any extra charges, MUST collect from pax,
no point edit from MDT, won’t get
reimbursement one.
For me, before I started to wait or doing extra stop, normally I
will call up the pax and inform them on this rules. Do not wait
until pax on board, than will be disaster.
If they refuse to pay, don’t argue with them, call Premier
Department, leave the dirty work to them and sit behind relax to be
paid.
Is a Guarantee job. Comfort die die will fight for you. Normally
if pax still refuse to pay this extra charges, Comfort will tell
you to make a move or will reimburse you through Giro.
Departure
First 15min no charge, subsequently every 15min block=$10
Arrival
First 45min no charge, subsequently every 15min block=$10
Extra Stop
Out of way $20
On the way $10
So normally I will call 5min (that’s mean -10min show at
MDT) before can charge pax, most of the case,
pax will rush down, except some, got money ma, you wait lo.
For your own reference, I don’t like to entangle in complicated
situation, so with this, I safe guard myself.
Cheers!