This is sort of a trade secret, a secret why my guests keep
coming back to me. They are happy with me and my service, shall i
share?
I have my reservations but I am feeling generous, so I will go
ahead and share my skills.
1)be well groomed
2)never ever smoke in your own car, pax nose very sharp
3)maintain cleanliness of the interior and exterior of car at
all times
4)nvr ever on your music loud although limo drivers invest in
their stereo
5)never eat in your own car too, will attract all kind of
pest
6)try not to put too many figurines or sticker on the
dashboard
7)always check with pax if aircon is too cold or warm
The above are our hardward(car and mis en place)
Now, the soft skills part. Seems like all of us have an iPad,
tab or note, do you realize that it is o enough just to be a driver
anymore?
What I do? I offer to make recommendations for restaurants
(tripadvisor) iPad app, make reservations (concierge services).
Always keep myself updated on the recent happenings in town such as
Lion King Musical, upcoming river safari at the zoo, opening of
Gardens By the Bay and etc.
Our guests are somewhat different, they are considered business
class visitors and our service and car must justify the rates hat
they pay for.
Anymore good ideas to share to make our guests happy?
Please feel free to add in.
Otherwise, do feedback to us on what you expect and we can try
to improve ourselves.
Thank you!
Yes, this is what I call class services. Thanks for teaching us,
tomorrow I go buy long sleeve shirt and a business pant.
