We got our refrigerator and washing machine from Courts and had
paid almost in full (via credit card) even before delivery. Of
course we do not owe Courts any money at point of delivery.
Almost 8 months after the delivery and the end of our business
relationship, Courts decides to send a letter offering to pay us
back the amount in full and enjoy “6 months interest free” and of
course the sentence comes with a “*processing fee applies”.
The question is this: Is Courts more a furniture seller or a
credit seller? Now, almost everyone knows that Courts makes a lot
of its profits (I won’t go so far to say most of its profits,
because I do not know. On the other hand, it is clear that 24%p.a.
would definitely bring a lot of profit) from people taking up
installment plans on their purchases. But, to go to this extent,
offering me credit when I had already paid in full? What does that
say? Zero social responsibility definitely comes to mind.
Curiously, the “cheque” (YES, in its marketing material, Courts
is even mimicing banks), there is no bank name, only the logo for
Courts on the left hand side on the “cheque”. Seems to me that
Courts is more the credit seller. If so, shouldn’t it be treated as
a financial institution. Definitely seems to me very murky and a
total lack of social responsibility.
