Today was supposed to be a happy day for me... I signed a
contract on a demonstrator BMW E61 530i M sport Wagon in carbon
black, dakota leather, 19 inch rims, a beautiful car done only
2500kms. 3 months old. New N2 engine...
Thing is that the sales person told my wife and I that TV was
optioned and that the road tax for this car was stil valid for six
months, I made my offer based on this as part of the overall
criteria. When I asked to see th vehicle, he was most reluctant to
show it to me, and so we just looked at it form the outside and
went back to the show room to negotiate the price etc... so after
signing the contract, we insist on seeing the car and to our great
disappointment.there was not TV option. At this point my wife is
pretty upset because of two things. 1. no TV and second 2. only one
month road tax left.
The sales person did apologise and say that it was his mistake, but
when we asked how he was going to rememdy the mistake, he basically
said, it is still a good deal anyway and you don't need the TV. He
was very flippant about the whole thing and even when we pushed for
some rectification, he said, if you are not happy, there is nothing
I can do and we can go upstairs to tear up the contract. When I
then asked him whether a TV could be retrofitted, he said no. But
going through REAL OEM on the web, I find that there is a retrofit
option. He has lied to us again.
We are upset also because the previous day, we had passed up a
great deal in Melbourne on another wagon which was more highly
specced and about $15K cheaper just to do the deal in Adelaide. Now
I am not very happy. What do you think? I still have not paid the
deposit.